Terms and Conditions

Agreement To These Terms

These Terms and Conditions govern your use of texasroofadvisor.com and your interactions with Texas Roof Advisor through the website, contact forms, booking tools, calls, texts, emails, and related online services.

By using the website or submitting information to Texas Roof Advisor, you agree to these Terms and Conditions. If you do not agree, do not use the website or submit information through it.

Roofing work, inspections, warranties, financing, insurance claim support, and other project-specific services may be governed by separate written estimates, invoices, contracts, manufacturer documents, lender documents, or other agreements. If a separate written agreement conflicts with these website terms, the separate written agreement controls for that project.

Our Services

Texas Roof Advisor provides roofing-related information and may offer roof inspections, roof repair, roof replacement, storm damage documentation, insurance claim support, financing referrals, warranty coordination, and related services in the areas we serve.

Information on the website is for general informational purposes. It is not a binding quote, project scope, warranty promise, insurance determination, financing approval, legal advice, tax advice, engineering advice, or emergency service guarantee.

Inspections, Estimates, And Proposals

• Inspection availability, timing, service area coverage, and pricing may vary by location, weather, roof condition, access, urgency, and workload.
• Any online description, advertised offer, typical timeline, warranty statement, financing statement, or service explanation is general unless confirmed in a written proposal or agreement from Texas Roof Advisor.
• A quote or estimate may change if hidden damage, rotten decking, structural issues, code requirements, access limitations, material changes, weather conditions, customer-requested changes, or other facts are discovered after the initial inspection.
• You are responsible for providing accurate contact information, property information, project details, insurance information, financing information, and access information.

Roofing Work And Customer Responsibilities

Approved roofing work will be scheduled and performed according to the written scope, accepted proposal, invoice, or contract for that project. You are responsible for reviewing the scope before approving work.

• Provide safe and reasonable access to the property, roof, attic, driveway, gates, electrical outlets, and work areas as needed.
• Tell us about known hazards, leaks, electrical issues, structural problems, pets, tenants, access restrictions, HOA rules, permitting concerns, solar equipment, satellite equipment, fragile landscaping, or other conditions that may affect the work.
• Move vehicles, valuables, patio items, breakable items, and other property away from work areas when requested.
• Understand that roofing work can involve noise, vibration, dust, debris, nail cleanup, weather delays, material delivery, dumpster placement, and temporary disruption.

Payments, Cancellations, And Project Changes

Payment terms, deposits, draws, balances, accepted payment methods, cancellation rights, refund terms, and change orders are governed by the written estimate, invoice, or contract for the project.

If you request changes after approving a scope, those changes may require a written change order, updated pricing, revised material ordering, revised scheduling, or additional payment. Missed appointments, lack of access, weather delays, material delays, or unsafe conditions may affect scheduling.

Financing And Insurance Claim Support

Texas Roof Advisor may refer customers to third-party financing or lending providers. Approval, rates, terms, fees, credit pulls, disclosures, payments, and all financial obligations are controlled by those third parties and their documents. We do not guarantee approval, rates, monthly payments, credit score changes, or financing availability.

Texas Roof Advisor may help document roof conditions and coordinate roofing information for an insurance claim when you ask us to do so. We are not your insurance company, insurance agent, attorney, engineer, or public adjuster. You are responsible for claim decisions, policy obligations, deductible obligations, carrier communications, and coverage decisions unless a written agreement says otherwise.

Texas homeowners are responsible for paying any required insurance deductible. We do not waive deductibles or encourage conduct that violates insurance law, policy terms, or carrier requirements.

Warranties And Manufacturer Materials

Any workmanship warranty, no-leak guarantee, manufacturer warranty, material warranty, or other warranty applies only as stated in the written warranty documents, contract, manufacturer terms, product registration, and applicable limitations. Website wording is not a substitute for the written warranty terms.

Manufacturer warranties are provided by the manufacturer, not by Texas Roof Advisor, unless a written agreement states otherwise. Warranty coverage may depend on installation requirements, maintenance, product registration, proper ventilation, weather events, owner actions, exclusions, and other terms.

Website Use

You may use the website only for lawful purposes and in a way that does not interfere with the website, our business, or other users.

• Do not submit false, misleading, fraudulent, or unauthorized information.
• Do not attempt to access systems, data, forms, accounts, scripts, or infrastructure without permission.
• Do not copy, scrape, overload, probe, scan, reverse engineer, or interfere with the website or its service providers.
• Do not use the website to transmit malware, spam, unlawful content, abusive content, or content that violates another person's rights.

Communications

By submitting your contact information, you authorize Texas Roof Advisor and its service providers to contact you by phone, text message, email, voicemail, or similar methods about your request, appointment, estimate, project, warranty, payment, review request, or related services. Message and data rates may apply for text messages. You can opt out of marketing messages, but we may still send transactional or service-related messages.

Intellectual Property And Submitted Content

The website, logos, text, photos, graphics, design, code, videos, service descriptions, and other materials are owned by Texas Roof Advisor or its licensors and are protected by intellectual property laws. You may not copy, modify, publish, distribute, or commercially use website content without permission.

If you submit reviews, photos, videos, testimonials, comments, project information, or other content, you represent that you have the right to submit it. You give Texas Roof Advisor permission to use submitted content for service delivery, project documentation, warranty administration, reviews, marketing, and business operations, subject to our Privacy Policy and applicable law.

Third-Party Links And Tools

The website may include third-party links, forms, maps, review widgets, payment tools, financing tools, social media links, or insurance-related resources. Third-party services are not controlled by Texas Roof Advisor. We are not responsible for their content, availability, terms, privacy practices, security, approvals, decisions, or performance.

Disclaimers

The website and online content are provided on an "as is" and "as available" basis. We do not guarantee that the website will be uninterrupted, error-free, secure, current, complete, or free of harmful components.

Roofing information on the website is general. You should not climb on a roof, enter unsafe areas, delay emergency action, or rely only on website content to diagnose active leaks, structural concerns, electrical hazards, mold, storm damage, or safety risks. For urgent water intrusion or safety concerns, call a qualified professional or emergency service as appropriate.

Limitation Of Liability

To the fullest extent permitted by law, Texas Roof Advisor and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or business interruption arising from your use of the website or online services.

Nothing in these Terms and Conditions limits liability that cannot legally be limited. Project-specific liability, remedies, warranties, and obligations may be addressed in the written agreement for the applicable roofing project.

Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Texas Roof Advisor and its owners, employees, contractors, service providers, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising from your misuse of the website, violation of these Terms and Conditions, violation of law, or submission of information or content that you did not have the right to provide.

Governing Law And Disputes

These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute related to the website or these Terms and Conditions will be handled in Texas courts unless a written project agreement requires a different process or venue.

Changes To These Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised last updated date. Your continued use of the website after an update means the updated terms apply going forward.

Contact Us

Questions about these Terms and Conditions can be sent to team@texasroofadvisor.com, by phone at (832) 979-1325, or by mail to Texas Roof Advisor, 1420 Washington Ave, Suite 210, Houston, TX 77002.